Trust Pharmacy cares about the health of its customers, so we sell only high-quality, with all the necessary certificates, medical supplies and drugs. All drugs presented for sale are licensed y Indian FDA, which guarantees the impossibility of our products falling into the list of low-quality and counterfeit drugs.
Our online pharmacy offers medical preparations produced to treat a variety of different diseases: gastrointestinal tract, cardiovascular system, joints, blood and vein diseases, men’s health problems, women’s health diseases and many others. In addition, we remember the importance of preventing diseases in human life and ensure that our online catalog always contains various medicinal herbs, vitamins, minerals and nutritional supplements that promote health and enhance immunity system. Our range is constantly updated with new medications and products. We offer a wide range of medications delivered globally.
Unlike many other pharmacies, it is important that our customers have the opportunity not only to buy drugs in our catalog but also to obtain important information about their actions. Therefore, our online store offers to get acquainted with our blog, which contains a lot of useful information, as well as the help of our consultants and managers in the selection of a particular drug.
Warranties and quality
Our company tries to do everything possible to ensure the high quality of the products offered, therefore our customers are in most cases satisfied with the goods purchased and delivered. The remaining cases where the quality of pharmacy products and our web service does not meet the stated requirements arise due to unforeseen circumstances: the presence of a large number of traffic jams, failures and errors in the operation of equipment, weather disasters. These circumstances cannot be foreseen in advance, but we take into account their possibility and assume responsibility for violations of the quality of goods. In this case, you should inform our customer care department and they will find the solution to the problem.
As a rule, the quality of products supplied by our company does not cause complaints from customers. Before shipping, each product is carefully packaged in bubble wrap, carefully preserving the integrity and appearance of the product. However, in rare cases, the goods may be delivered in improper form due to unforeseen circumstances or due to the fault of the delivery service. If you received a parcel with a damaged product or damaged packaging (a bottle is broken, a liquid leaks out of a medicine bottle, a tube is crushed, etc.), then as a proof you need to take a picture of the damaged product, and send a photo on our email, in this case, the company will return the money you spent for this product.
This means that if the buyer has a valid claim to the quality of the goods or delivery (the package was delivered late, the product lost its presentation, the packaging of the goods was broken, etc.), we are ready to exchange products or return the money spent on it, even if we are not guilty in this unpleasant incident. You can use the refunded money to buy another or similar product on our website, the risk of repeating such a situation is very small. Shipping costs are not refundable.
Tyler Turnbull: “To my pleasant surprise, I finally found tablets that I have found nowhere and are very pleased with the purchase on Trust Pharmacy. The price is reasonable. Everything is fast, professional and high quality. Thank. I will look for more products on this site.”
Francesca Connor: “I ordered the medication, delivered very quickly. Pharmacists helped me find the drug of interest to me. Thank you for your advice and fast delivery. I will continue to use your pharmacy and recommend it to my friends. Thanks again!”
Paige Reed: “Thank you so much for the very fast delivery and top-quality medications. I am very pleased! I ordered for the first time, but now I will always keep in mind this wonderful and reliable pharmacy.”
Danielle Parker: “Great service! Received the parcel even a day earlier. I am very glad that there is an opportunity to order medications from your online service. I will continue ordering. Thank you for the information on email when the parcel is dispensed from the office.”
Keira Sharp: “Today I received my order. Very satisfied with the service, delivery is very fast. And the quality of the goods is excellent. Thank you for having such a store where you can buy cheap medicines. Flourish and help people. Thank you a lot. I recommend this service!”
Our company provides all our customers with charged international delivery of two main types. Regular airmail delivery (UPPS for American customers) and express delivery are optional for all our customers. The first type of the delivery system takes 2-3 business weeks depending on the remote distance. The second type claims to take 5-9 days for bringing your parcel. Regular delivery fee is $9.95. Express delivery fee is $19.95. The main advantage of express delivery is the function to track the parcel. You will get an ID of your order when a confirmation email will be sent to you.
The orders are processed within 24 hours maximum. You will get an email with the order details first when your payment will be debited, the second when your order will be dispensed from our office. If there are any kind of delays you will be informed timely.
Besides, we motivate our customers to buy more drugs at our service by means of bonus free delivery. If your order exceeds $200.00 regular delivery will bring your parcel free of charge. If you buy drugs for more than $300.00 express delivery will be free of charge.
Refund or reshipment
If you are not satisfied with the quality of drugs you should address to the pharmaceutical company directly. We are not drug manufacturers, we replenish our stock by medications produced by well-known and authoritative Indian companies. But if you are satisfied with the parcel delivered (it is damaged, broken, something is left) you have the right for a refund or reshipment. Every customer finds its own solution, some of them prefer to get a refund, other – reshipment. Reshipment is carried out free of charge.
There are rare cases when the delivery system has not performed its main function namely to bring the parcel. In this case, you inform our customer care department. We will cope with this problem with the same two methods mentioned above.
Individual service for each client
On our website, there is customer care service, thanks to which customers can leave a request for a call or an email. Pharmacy employees respond promptly to customers by email to anywhere in the world.
The procedure for placing an order in our online pharmacy is no different from the usual online stores. You add the desired item to the shopping cart and pay for the purchase. Payment options are different. Having accepted the order, the operator informs the customer to confirm the order and payment, as well as agree on the delivery time. Our staff will do our best to meet all your needs and requirements. You may feel free to ask whatever you want to know. Trust Pharmacy is a way to make you feel comfortable when buying medications online. The above information confirms we are certified, reliable, authoritative service being present on the pharmaceutical market almost 15 years already. We are looking forward to your orders.